BillsDepartment

Xfinity

A Better Way to Mobile Is Here

Xfinity Comcast offers a variety of affordable mobile phone plans with ample data. It's frustrating to pay more for mobile service only to find you're short on data. Xfinity Comcast Mobile provides flexible plans and data options, allowing you to switch from unlimited data to shared gigabytes mid-cycle. You can also purchase extra data as needed.

Benefits of Xfinity Comcast Mobile:

  • Save up to $400: Slash your wireless bill and enjoy nationwide 5G at no extra cost.
  • $0 to Switch: No activation or phone line fees.
  • Nationwide 5G: Access 5G nationwide at no additional cost.
  • Reliable Network: Connect to the most dependable network and use over 20 million secure Xfinity Comcast WiFi hotspots on the go!

Pricing Plan

Save with Xfinity One

Fast Internet

$ 55.00 /Month
  • Up to 400 Mbps download speeds
  • Option to add the flex 4K streaming
  • Very high speed for many devices

Fast Internet

$ 105.00 /Month
  • Up to 400 Mbps download speed
  • 125+ Channels
  • 20 Hours of DVR Service

Super Fast Internet

$ 88.99 /Month
  • Up to 800 Mbps download speed
  • 185+ Channels
  • Unlimited Nationwide Calling

Save big on fast, reliable internet and all the live TV, sports, and entertainment you love with Xfinity Comcast!

Why Choose Xfinity Comcast?

Fast, Reliable Connections: Enjoy seamless connectivity for all your devices.
All-in-One Entertainment: Access live TV, On Demand content, sports, and streaming apps all in one place.
Flexible DVR: Set and watch your DVR recordings anytime, anywhere.

Optimum

With Xfinity, you begin with internet service and have the option to add mobile service on top of it. Xfinity Mobile is exclusively available to customers with Xfinity internet. Internet plans start at $19.99 per month for 75 Mbps for the first 12 months, with prices and speeds increasing beyond that initial period.

The cost of equipment adds to your monthly fee, with your phone bill being an additional expense. However, bundling your phone service with Xfinity can lead to savings, which vary depending on your chosen plans and location.

Xfinity offers unlimited mobile plans starting at $30 per month per line, and there’s also the option for a per-gigabyte plan. Xfinity’s services are widely accessible across the United States, being the largest cable provider, but pricing can vary based on your geographical location.

Xfinity Internet offers several features:

  • Wi-Fi equipment provided for 24 months in eligible areas.
  • Two-year price guarantee.
  • Get $20 to $30 off your internet bill for 24 months when you have an active Xfinity Mobile line, depending on your plan.
  • Speeds up to 6000 Mbps are available in select parts of the Central region, while speeds of 2000 or 3000 Mbps are available in certain areas of the Northeast and West regions.
  • Term agreements vary: The 50 and 100 Mbps plans require a one-year agreement, plans with speeds from 300 to 1200 Mbps have no term agreement, and plans offering speeds from 2000 to 6000 Mbps require a two-year agreement.

Our Review of Xfinity Internet

Compared to its competitors, Xfinity reaches more households and offers above-average speeds, particularly with its multiple gig plans. However, Xfinity is noted for its higher equipment fees and occasional rate increases.

Specializing in cable internet, Xfinity typically doesn’t match the speeds of fiber-optic internet but exceeds those of DSL or satellite connections. While Xfinity does provide 3,000 or 6,000 Mbps plans, availability varies by location.

Overall, Xfinity’s internet plans deliver sufficient speed at competitive prices. Customers should expect rate hikes after 12 or 24 months, a common practice among ISPs. Xfinity offers seven different plans nationwide, ensuring there’s likely an option to suit your needs.

Why we love Verizon Fios

Availability

Xfinity offers widespread coverage across the Western, Central/Southern, and Northeast regions of the country.

No-Contract Options

Opting for an Xfinity no-contract plan means you can avoid long-term commitments and early termination fees.

High Speeds

Xfinity stands out by offering internet speeds up to 6 Gbps. In select areas with the Gigabit Pro plan, speeds can reach up to 6,000 Mbps.

Bundling Discounts

Xfinity provides discounts for bundling services together. The more services you bundle, the more you can save.

Things to consider

Additional Costs

Xfinity plans can become costly due to added expenses like equipment rentals and TV fees.

Promotional Rates and Early Termination Fees (ETFs)

Certain Xfinity plans offer lower rates but may require a contract with early termination fees (ETFs). Be mindful of potential price hikes once promotional periods expire.

Regional Pricing Variations

Xfinity pricing differs across regions, potentially resulting in higher costs depending on your location.

Xfinity, with over 31 million broadband subscribers across 40 states, is the largest internet provider in the U.S. However, its popularity primarily stems from widespread availability rather than exceptional performance. In our evaluation, Xfinity achieved average scores across all categories.

Xfinity Customer Service: Average

In 2023, the American Customer Satisfaction Index (ACSI) rated Xfinity’s fiber internet service at 73/100, trailing behind Verizon, Google, and AT&T. For non-fiber services, Xfinity received a middle-of-the-pack score of 68/100.

While these scores are not exceptional, Xfinity is known for offering flexible deals to existing customers. If you encounter issues with your bill or service, contacting Xfinity’s customer service by phone often resolves the problem.

How We Score Internet Providers

We assess broadband providers based on affordability, performance, value, and customer satisfaction. Each category incorporates various factors weighted differently to influence the provider’s overall score.

For example, considering the national average download speed of 180 Mbps, plans offering speeds between 100 and 299 Mbps received scores between three and four. Xfinity’s 200 Mbps plan earned a score of 3.50 for download speed, while Spectrum’s 400 Mbps plan scored 4.16.

Our scoring system focuses on standardized data points, though we also consider factors like service consistency and brand reputation in our reviews.

Xfinity Deals and Promotions

New Xfinity customers can access 200 Mbps internet on Xfinity’s 10G Network for $25/mo., including equipment, for one year.

Xfinity Rewards offers special perks, unique experiences, and product benefits to its members.

For current promotions from Xfinity, visit Allconnect’s monthly internet deals page.

Xfinity Internet Essentials Program

Through the Internet Essentials program, Xfinity supports efforts against the digital divide. Qualifying households can receive free 50 or 100 Mbps speed plans when paired with the Affordable Connectivity Program.

Installation, Contracts, and Data Caps

While most providers impose fees, contracts, and data limits, Xfinity offers flexible options:

  • Installation: Choose between a $100 professional installation fee or free self-installation. In some areas, the self-install kit costs $15.
  • Term Agreements: Plans vary: the 50 and 100 Mbps plans require one-year agreements, while the 300 to 1200 Mbps plans have no agreements, and the 2000 to 6000 Mbps plans require two-year agreements.
  • Prepaid Internet Plan: Xfinity offers a no-contract option with refurbished equipment for a one-time fee of $35 and speeds of 20 Mbps for $45/mo. or $15/week.
  • Data Cap: Typically set at 1.2TB/mo., with options for unlimited data for an additional $30/mo. or through the xFi Complete Wi-Fi package.

Xfinity Wi-Fi Equipment Features

Xfinity provides robust Wi-Fi equipment options for its internet customers:

  • xFi Gateway: Costs between $15 and $20/mo., or free in select regions for the first 24 months. Offers internet security and app-controlled device management. The xFi Complete package, including modem, router, security, and Wi-Fi extenders, costs $20/mo.

Customers can use their own compatible router to avoid equipment fees, though this may limit access to Xfinity tech support for troubleshooting.

Xfinity App Features:

    • Always-On Support: Get 24/7 real-time support for managing your Xfinity experience.
    • Account Management: Pay your bill, view plan details, change or upgrade services, and more.
    • Troubleshooting: Troubleshoot your connection, receive outage updates, and restart your modem.
    • xFi Gateway: Upgrade your WiFi with the xFi Gateway modem + router for enhanced features.
    • Device Protection: Keep loved ones safe online with Advanced Security included in the xFi Gateway.
    • Parental Controls: Set family-safe browsing and device limits for connected devices.

Xfinity Wi-Fi Hotspots:

    • Xfinity customers have access to millions of hotspots nationwide.
    • Automatically connect to Wi-Fi when you’re out of home and in an Xfinity service area.

Xfinity Internet and TV Bundles:

    • Affordable internet and TV packages.
    • Bundle discounts: $10/mo. off for each service bundled with Xfinity.
    • TV options include basic, starter, or top packages with 140+ to 240+ channels.
    • Add home phone or cellphone service if desired.

Xfinity Internet Summary:

    • Solid pick for affordability, availability, and plan choices.
    • Internet plans start around $25/mo. for up to 200 Mbps in some areas.
    • Xfinity is the largest cable provider, available in 40 states.
    • Bundle savings available when combining internet with Xfinity TV.

Xfinity Prepaid Internet:

    • Pay week-to-week or month-to-month for 20 Mbps.
    • Pros: No contract, credit check, or deposit.
    • Cons: $80 equipment fee, limited speeds

Affordability and Flexibility:

    • Xfinity offers one of the cheapest prepaid internet plans available.
    • No credit check or deposit required.
    • Xfinity stands out by allowing you to pay for less than a month, offering both 7-day and 30-day options.

Equipment and Costs:

    • Xfinity’s modem is an affordable purchase compared to Verizon.
    • Note that you can’t use your existing modem with Xfinity’s prepaid plans.

Speeds and Suitability:

    • Xfinity Prepaid Internet provides download speeds up to 50 Mbps.
    • Sufficient for most households, especially for web browsing and occasional video streaming.
    • Consider faster plans elsewhere if you have heavy internet usage or multiple users.

Weekly Plan Option:

    • Xfinity uniquely offers a one-week cycle for those who prefer shorter billing periods.
    • Flexibility comes at a slightly higher cost.

Xfinity for Heavy Users:

    • If you need ultra-fast speeds, Xfinity reaches up to 6,000 Mbps in select areas.
    • For most households, the 300 Mbps plan is an affordable choice.
    • Keep in mind that Xfinity’s upload speeds are slower than fiber optic plans.
    • Be aware of the 1.2TB data cap on Xfinity plans